Performance Scorecards and Metrics
Performance Based Regulation (PBR) Scorecards and Metrics
In 2021, the Hawaii Public Utilities Commission (PUC) approved the following portfolio of PBR scorecards and reported metrics to be available for the PUC, our partners, and our customers.
- Reported metrics: serve as a standard unit of measurement used to assess the Company’s performance.
- Scorecards: track progress of a reported metric against a specific benchmark or target.
Key Performance Metrics
Since 2015, Hawaiian Electric has provided the following key performance metrics for the PUC, our partners, and our customers.
