Electrical Service Request

Please review these requirements before submitting your request:

I. Project Manager: (Party who will manage this project and provide information, updates, and/or is the point of contact for this project)

(*) Required Fields

(Indicate Company Name if you are a consultant, contractor, electrician, or architect.)

B. Requestor Name:

C. Contact Information:

D. Requestor Is: (Select one)

II. Project Information:

(Project name should be Last Name, First Name or Company Name.)

B. Project Address / Location:

(Additional costs may apply for service requests without permits)

D. Property Information:

(e.g. 1-1-1-333-333)

E. Owner Name:

Are you an existing customer?

(e.g. 44444444333)
(e.g. PX999999999) (use 0 if no existing Meter #)

F. Consultant / Licensed Contractor: (First, Middle Initial, Last)

G. Type of Request: (Select one)

New Service (Select one)

Existing Service (Select one)

Other Services (Select one)

H. Type of Project: (Select one)

I. Type of Service: (Complete A-C)

A.

B.

C.

J. Voltage: (Complete A-C. Complete D if applicable)

A.

B.

C.

D.

III. Alternate Power:

A. Indicate if other / future source of power will be utilized or is being considered:

IV. Consultant Requests Only: (Complete this section)

A. Load / Generation: (Provide load or generation information.)

Description

Total

Load will consist of: (select all applicable)

B. Building: (Provide square footage.)

Description

Total

C. Equipment: List equipment type & rating (e.g., lighting, AC, refrigeration, heating (water or space), cooking, elevators, pumps, pool, etc.; Attach separate sheet for additional equipment.)

D. Services Need by Date:

Need by Date(mm/dd/yyyy)

V. Billing Information: Energy Usage (Party responsible for energy usage after meter is installed)

A. Name to Appear on Bill:

Are you an existing customer?

(e.g. 4444-4444-333)

B. Billing Contact Information:

C. Billing Address:

D. Responsible Party Is: (Select one)

E. For New Residential Customers:

F. For New Commercial Customers:

Business Type: (Select one)

VI. Billing Information: Construction Cost (Party responsible for construction costs)

A. Name to Appear on Bill:

Are you an existing customer?

(e.g. 4444-4444-333)

B. Billing Contact Information:

C. Billing Address:

D. Responsible Party Is: (Select one)

E. For New Residential Customers:

F. For New Commercial Customers:

Business Type: (Select one)

VII. Submittals: (Items that are being submitted to Hawaiian Electric Company)

A. Select All Items to be Submitted:

B. Type of Drawings:

C. Drawings will be Sent Via:

Email:

Maximum file size is 20 MB.

Courier:

Send drawings by courier as follows:

Oahu | Attn: Customer Relations
Hawaiian Electric Company, Inc.
820 Ward Avenue
Honolulu, Hawaii 96814

Hawaii Island | Attn: Customer Installations
Hawaiian Electric Company, Inc.
54 Halekauila Street
Hilo, Hawaii 96720

Maui County | Attn: Customer Installations
Hawaiian Electric Company, Inc.
210 W. Kamehameha Avenue
Kahului, Hawaii 96732

Please provide additional information that will help us complete your request.

Billing Acceptance and Acknowledgement

  • This acknowledgement was made by someone who has the authority to make financial decisions for the Customer (owner, officer, board of director member, etc.)
  • A deposit of the two highest consecutive bills (based on the projected load indicated in the project specifications) may be required if credit with Hawaiian Electric has not been established.
  • The following is applicable if this Hawaiian Electric authorization form letter is utilized by the customer’s/owner’s contractor for the installation of the permanent meter(s); it is our understanding this authorization will be in effect until we notify your Customer Service Department to “lock” the meter(s). “We will notify the customer (developer or appropriate Federal, State and County Agency) regarding their furnishing your Company with similar acceptance of meter billing at the appropriate time.”