Manage My Account

View and pay your bill
Start/stop/move service
Update your account

Log On

Manage My Account

View and pay your bill
Start/stop/move service
Update your account

Log On

How to Read Your Bill

Paperless Billing

Help the environment with just a few simple steps when you sign up for paperless billing

Billing & Payment

At Hawaiian Electric we are here to help you with your energy needs. We help our customers use electricity safely and efficiently to get the most value for their money. We provide energy solutions to our residential customers and partner with our customers and the community to support our Hawaii ohana (family). From demonstrating how to read your bill to offering energy-saving tips, Hawaiian Electric strives to meet your needs with exceptional customer service while helping you reduce electricity costs.

Compare Payment Methods

NOTICE: The residential payment fee for Paymentus, our electronic payment vendor, will be increasing from $1.99 to $3.25 effective December 1, 2023. Still available for a limited time, Paymentus transaction fees are waived when paying electric bills through the PayPal mobile app.

Comparing electric bill payment methods
PAYMENT METHOD	HOW TO PAY	KEY FEATURES	FEE
Automatic Bill Payment	Pay your electric bill automatically each month. Sign up through the Online Customer Service Center	Recurring automatic payment	Free
One-Time Payment Service	Pay your bill online and eliminate paper bills by receiving it electronically. To make a one-time payment, please log in to our Online Customer Service Center	View/pay your bill online Sign up for paperless billing Immediate payment	Free
Pay Using a Credit Card, Debit Card, eCheck, or other digital payment methods like PayPal and Google Pay	Use Paymentus to pay online	Immediate payment No sign-up is needed Convenience fee will apply For a limited time, your Paymentus transaction fee is waived when you pay your electric bill through the PayPal mobile app	$1.99 (minimum $0.01 and maximum $500) for residential customers $45 (minimum $0.01 and maximum $2,500) for commercial customers
Pay by Phone	Use Paymentus to pay by phone (1-888-826-5006)	Immediate payment Convenience fee will apply	$1.99 (minimum $0.01 and maximum $500) for residential customers $45 (minimum $0.01 and maximum $2,500) for commercial customers
Pay by Mail	Mail a check or money order to: Oahu: Hawaiian Electric P.O. Box 30260 Honolulu, HI 96820-0260 Maui County: Hawaiian Electric P.O. Box 310040 Honolulu, HI 96820-1040 Hawaii Island: Hawaiian Electric P.O. Box 29570 Honolulu, HI 96820-1970	Mail payment directly to Hawaiian Electric	Postage
Pay in Person	Pay your next bill in person by finding a participating Western Union agent location.	Immediate payment	Free

For more details, please visit our How to Pay Your Bill page.

Download Our Free Mobile App!

Our free Hawaiian Electric Mobile App makes it easier for you to view your bill, update payment settings, start/stop/move service, and make a payment.