Fast Charging

About Fast Chargers

Hawaiian Electric's DC Fast Chargers can provide a typical electric vehicle with over 40 miles of additional range in just 15 minutes. Drivers who charge during the day can expect lower rates.

We value your input! Let us know where you want to see a new EV charging station.

Here is some additional information regarding which vehicles are compatible with our chargers:

• Our charging stations support vehicles with a standard CHAdeMO or CCS port
• Our charging stations have both standard port options, but can only charge one vehicle at a time
• CHAdeMO ports are used in Japanese, Korean or Tesla (with Tesla CHAdeMO adaptor) EVs
• CCS ports are used in American, European and Korean EVs
• Most plug-in hybrid vehicles and some older EV models are not equipped to fast charge

How to Use Chargers

Using fast chargers is quick and easy. Just follow these four steps:

1. Pay

Fast chargers accept the following payment types:

• Credit Card
• Shell Recharge or OpConnect App (available on Google Play or iTunes)
• Shell Recharge (formerly Greenlots) or OpConnect Network Card

Setting up an account with either app requires minimum balance. If you have any questions or need help with charger apps, please contact:

• Shell Recharge: (855) 900-7584
• OpConnect: (855) 885-9571

2. Select your port type

Choose between CHAdeMO or CCS port.

3. Plug in and charge

You’re set! Just plug in your vehicle and start charging.

Quick note: Here are some tips for using the CHAdeMo port and adapters. Some vehicles (e.g. Tesla) require an adapter to use the standard CHAdeMo port at our stations. Adapters can be purchased from the vehicle manufacturer.

4. End your charge session

Press any of the silver buttons to wake up the machine and then press "Stop" on the top left-hand silver button. DO NOT press the red emergency stop button.

Charging Etiquette

To ensure a smooth and safe experience with our fast chargers, we've outlined some charging etiquette tips:

• Only park in a designated charging space when you are actively charging.
• While there is no time limit for active charging, we ask that you promptly unplug and move your vehicle once your charge is finished.
• Consider wrapping up once your EV is 80% charged in order to protect the battery. Most EVs slow the charging rate once its 80% full.
• Consider charging more frequently for shorter sessions to allow more people to use the fast charger.
• Do not unplug other EVs from charging stations unless they've left a note giving permission to do so.
• Please return the plug and cord to their proper place after using them.

Frequently Asked Questions

Get answers to frequently asked questions about electric vehicles and charging.

Learn more

Interested in Hawaiian Electric's efforts to electrify transportation?

Check out our Electrification of Transportation Strategic Roadmap and additional resources.

Electrification of Transportation