Get Up and Running

Looking to upgrade, modify, or install a new electrical service? Builders, developers, and contractors can use the customer installation form to have electric service turned on for projects. Learn more >

Business Account Services

Your Energy Partner

Hawaiian Electric offers businesses more than electricity. Our staff of engineers, specialists, consultants and account managers will help you meet all of your energy needs -- while operating more efficiently to reduce cost.

In addition to offering recommendations to help you improve your energy efficiency, our business account managers will help you obtain assistance throughout our entire company -- with your electric service, engineering, power outages, or billing.

Larger commercial customers may have an assigned account manager who serves as a single point of contact for all their energy related needs.


Partner with us to receive quality electrical service to your business. Services include:

  • New electrical service to a facility
  • Temporary electrical service to a facility
  • Upgrade of existing electrical service to a facility
  • Removal or relocation of existing electrical service to a facility
  • Consolidation, relocation or modification of existing meter arrangement at an existing facility

Work with your builder, developer, or contractor and be sure to fill out the customer installation form if you would like to arrange a service for a new project.

Small and Mid-Size Commercial Accounts

Customer Business Management Services
Phone: 808-543-7777

Large Commercial Accounts

Key Account Management
Phone: 808-543-4751

Maui County

Maui County Commercial Services Division serves the needs of the commercial and industrial customers throughout our service territory which includes the Islands of Maui, Molokai and Lanai.

Commercial Services

Conrad Copeland
Phone: 808-872-3268

Hawaii Island

For any questions, please email us at or connect with us by phone using our contact information below.

If you would like to request electrical services for a new project, please fill out a customer installation form.

Commercial Account Managers - for Large Commercial and Industrial Customers

Field Services Manager

Gerald Santiago
Phone: 808-327-0647

Hilo District

Jon Arizumi
Phone: 808-969-0143

West Hawaii

Amanda Lee
Phone: 808-969-0161

Business and Community Consultant - for Small and Medium Business Customers Island-wide

Dave Kurohara
Phone: 808-969-0264

Emil Osorio
Phone: 808-969-0272

Monthly Newsletter

Sign up for our monthly newsletter to get the latest energy-related tips, updates, news and other information tailored for our small and mid-size business customers.

Go Green with Paperless Billing

Help the environment and enjoy the convenience of paperless billing! Choose to receive your bill summaries electronically instead of receiving a paper bill every month. Combine that with automatic bill payment from your bank account and you will save yourself the step of having to write and mail a check every month.

Paperless Billing