Hawaiian Electric Site Map

Billing & Payment

• How to Pay Your Bill
  • One-Time Payment Service
  • Paperless Billing
• Understanding Your Bill
  • Understanding Elements of Your Bill
  • Common Causes of High Bills
  • How to Read Your Meter
    • Submit Your Meter Reading
• Fraud Prevention
  • Fraudulent Activity Report Form
• Customer Newsletters
• Rates & Regulations
  • Effective Rate Summary
  • Average Price of Electricity
  • Avoided Energy Costs
  • Energy Cost Filings
    • Oahu Energy Cost Filings
    • Maui Energy Cost Filings
    • Lanai Energy Cost Filings
    • Molokai Energy Cost Filings
    • Hawaii Island Energy Cost Filings
  • Decoupling
• Payment Assistance
  • Payment Arrangement Options
    • Payment Arrangement Request Form
    • Additional Languages
  • Low Income Programs
    • GEMS On-Bill Money Saver Program
    • LIHEAP
  • Ohana Energy Gift Program
  • Special Medical Needs
  • Life Support

Electrical Services

• Start, Stop or Move Service
  • Continuous Service for Property Owners & Managers
• Builders, Developers & Contractors
  • Manuals & Engineering Specifications
• High Voltage Work
• Power Quality

Safety & Outages

• Power Outages
  • Oahu Outage Map
  • Report Oahu Outage
  • Maui County Outage Map
  • Hawaii Island Outage Map
  • Maui County Streetlight Form
  • File a Damage Claim
• Storm Center
  • Emergency Preparedness Handbook
  • Emergency Quick Tips & Checklist
  • Storm Restoration Process
• Electrical Safety
  • Downed Power Line Safety
  • Generator Safety
• Indoor Safety
• Outdoor Safety
  • Fruit-Picking Safety
  • Metallic Balloon Safety
  • Pipeline and Digging Safety
    • Excavation Clearances
  • Rooftop Solar Safety
  • Tree Trimming Safety
    • Tree Trimming Contractors
  • Fireworks Safety

Products & Services

• Electric Vehicles
  • The Electric Garage
  • We Need Your Input
  • Electric Vehicle Rates and Enrollment
    • Electric Bus Facility
    • Residential Single-Family Dwelling
    • Multi-Unit Dwelling
    • Commercial Facility
    • Hawaiian Electric Fast Charger Rates
  • Fast Charging
    • Fast Charging Locations
  • Charge Up eBus Pilot
    • Charge Up eBus Resources
  • Charge Up Commercial
    • Charge Up Commercial Resources
• Save Energy & Money
  • Household Tips and Resources
    • Handy Energy Devices
    • LED Light Bulbs
    • Compact Fluorescent Light Bulbs
  • Calculate Energy Consumption
    • A/C Sizing Calculator
    • Calculate Appliance Operating Costs
  • Energy Savings Toolkit
  • Shift and Save
• Business Account Services
  • Better Buildings Benchmarking
  • Protected Agriculture
• Customer Renewable Programs
  • Rooftop Solar
    • Smart Export
    • Customer Self-Supply
    • Customer Grid-Supply
    • Net Energy Metering Plus
      • Customer Grid-Supply Plus
    • Net Energy Metering
  • Shared Solar
  • Generate Your Own Power
• Customer Incentive Programs
  • Incentive Programs
  • How Solar + Batteries Work
• Maui Solar Water Heating Financing

Community & Education

• Employees In Our Community
• Community Events
• Retired Vehicle Sale
  • Maui County Vehicle Sale
  • Hawaii Island Vehicle Sale
• Teachers Resource Center
  • Distance Learning
• Technical Education
• Presidential Awards
• Smart Power for Schools

Clean Energy Hawaii

• Sustainability Report
• Our Clean Energy Portfolio
  • Renewable Project Status Board
• Community Meetings
• Selling Power to the Utility
  • Competitive Bidding for System Resources
    • CBRE RFP Questions & Answers
    • Hawaii Site Visit Questions and Answers
    • Kahe Site Visit Questions and Answers
    • Waena Site Visit Questions and Answers
    • Community-Based Renewable Energy (CBRE) Tranche 1 RFPs
      • CBRE Tranche 1 RFP Documents
      • CBRE Tranche 1 RFP Schedule
    • Community-Based Renewable Energy (CBRE) for Low-and Moderate-Income (LMI) RFPs
      • CBRE LMI RFP Documents
      • CBRE LMI RFP Schedule
    • Lanai Community-Based Renewable Energy (CBRE) RFP
      • Lanai RFP Questions & Answers
      • Lanai Site Visit Questions and Answers
      • CBRE Lanai RFP Documents
      • CBRE Lanai RFP Schedule
    • Molokai Community-Based Renewable Energy (CBRE) RFP
      • Molokai RFP Questions & Answers
      • Molokai Site Visit Questions and Answers
      • CBRE Molokai RFP Documents
      • CBRE Molokai RFP Schedule
    • Molokai Stage 2 RFP
    • Grid Services Maui RFP 4
      • Grid Services Maui RFP 4 Schedule
    • North Kohala Energy Storage RFP
      • North Kohala Energy Storage RFP Questions & Answers
      • North Kohala Energy Storage RFP Documents
      • North Kohala Energy Storage RFP Schedule
    • Competitive Bidding Archived RFP Information
      • Stage 1 Questions & Answers
      • Stage 2 Questions & Answers
      • IGP Soft Launch RFP
      • Lanai Stage 2 RFP
      • Stage 1 RFPs
      • Stage 2 RFPs
      • Oahu Renewable Dispatchable Firm Generation RFP
      • Updated Non-Wires Alternative EOI Kakaako and Kewalo
      • Oahu Non-Wires Alternative Utility-Scale or Distributed Energy Resource Grid Services EOIs
      • Oahu Non-Wires Alternative EOI
      • Request for Information for Long-Term Renewable Energy Development
      • Multiday-Duration Energy Storage and Non-Wires Alternative Utility-Scale or Distributed Energy Resource Grid Services EOIs
    • Feed-In Tariff
    • Stage 3 Oahu RFP
      • Stage 3 Oahu RFP Questions & Answers
      • Stage 3 Oahu RFP Documents
      • Stage 3 Oahu RFP Schedule
    • Stage 3 Maui RFP
      • Stage 3 Maui RFP Questions & Answers
      • Stage 3 Maui RFP Documents
      • Stage 3 Maui RFP Schedule
    • Stage 3 Hawaii RFP
      • Stage 3 Hawaii RFP Questions & Answers
      • Stage 3 Hawaii RFP Documents
      • Stage 3 Hawaii RFP Schedule
  • Land RFI
• Grid Modernization Technologies
  • Advanced Meters
    • Facts Over Fear
    • My Energy Use Portal
    • Understanding Radio Frequency
  • Grid Modernization Strategy
    • Modern Grid Technology & Leading Practices Workshop
  • Advanced Rate Design Strategy
• Integrated Grid Planning
  • Stakeholder and Community Engagement
    • Broad Public Engagement
    • Stakeholder Council
    • Working Groups
      • Forecast Assumptions Documents
      • Standardized Contract Documents
      • Competitive Procurement Documents
      • Distribution Planning & Grid Services Documents
      • Solution Evaluation and Optimization Documents
      • Resilience Documents
      • Stakeholder Technical Documents
    • Technical Advisory Panel
    • Key Stakeholder Documents
  • Power Supply Improvement Plan
• Integration Tools and Resources

About Us

• Our Vision & Commitment
  • Climate Change Action
    • Power to Change
    • Hawaii of Tomorrow
    • Hawaii Pathways to Net Zero
  • Our Declaration & Promise
  • Resilience
    • Microgrid Services Tariff
  • Investing in the Future
    • North Kohala Microgrid
    • Development Team Projects
    • Unmanned Aircraft Systems
    • Varentec Grid Optimization Project
    • Ala Wai Canal underground cable relocation
    • Auiki Substation
    • Kulanihakoi Substation
    • Kaaahi Substation
    • AES-CEIP 1 138 kV Overhead Transmission Line Relocation
    • AES-CEIP 2 138 kV Overhead Transmission Line Relocation
    • Fort Shafter Mauka Substation Underground 46kV Circuits
    • Koa Ridge 46kV Overhead Line Relocation Project
    • Waiau Transmission Structure Replacements
  • Environmental Responsibility
  • Community Benefits
• Our History
• Performance Scorecards and Metrics
• Our Leadership Team
• Newsroom
• Awards & Recognition
• Power Facts
  • Power Supply
  • Power Delivery
  • Undergrounding Utility Lines
    • Cost Sharing for Underground Lines
• Innovation
• Affiliate Transactions

Customer Service

Serving Hawaii

Recipes

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