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Frequently Asked Questions
Yes, you may request a removal of the advanced meter, which will be replaced by an in-stock, non-communicating digital meter.
No, the advanced meter doesn’t track the activities in a home or the use of appliances or equipment, only the amount of electricity being consumed (and when).
Our AMI or advanced metering infrastructure network utilizes a 902-928 MHz RF frequency range and does not rely on cellular communications, but rather is a secure mesh network.
Each phone carrier – such as AT&T, T-Mobile, Verizon, etc. – uses different frequencies that range from 600 MHz up to 39 GHz for the new high-capacity, ultrafast mmWave (Millimeter Wave) band. The most common frequencies used by the carriers are 600 MHz to 2200 MHz. Wi-Fi also has multiple frequencies, but the most two most common Wi-Fi bands are the unlicensed spectrum in the 2.4 GHz and 5 GHz range. Ham or amateur radio bands also differ widely in frequency depending on the time of day and type (long or short range) of communications, but generally start at 135 kHz (kilohertz) with the allocated spectrum ending at 1240 MHz.
