Customer Service

Customer Service (808) 548-7311

Please visit our office hours and locations for more information.

Customer Service Inquiry Phone Number
Credit Card Payments
Residential/Commercial		 1-888-826-5006*
Electrical Service Upgrades (808) 543-7070
Energy Saving Tips (808) 543-7511
New Home Construction (808) 543-7070
Property Damage/Claims (808) 543-4624
Energy Theft Hotline (808) 543-7321

*3rd party processing fee applies

Power Outages 855-304-1212

Employment

Employment Inquiry Phone Number
Human Resources Service Center (808) 543-4848

Other Inquiries

Inquiry Phone Number
Electric Vehicles (808) 543-GoEV (4638)
Energy Efficiency Rebates
(Hawaii Energy)		 (808) 537-5577
Distributed Energy Resources (808) 543-4760
Photovoltaics (808) 543-4760
Business Services (808) 543-7777
Solar Water Heating
(Hawaii Energy)		 (808) 537-5577
Tree Trimming (808) 543-7836 or 811