Customer Renewable Programs
- Electric Vehicles
- Save Energy & Money
- Business Account Services
- Customer Renewable Programs
- Customer Incentive Programs
- Maui Solar Water Heating Financing
Customer Interconnection Tool (CIT) Training Guide
We have a new web-based tool for submitting interconnection applications! Our training guide will help you to become familiar with the new features of the CIT tool. CIT training guide
Especially for Contractors
Aloha! Welcome Renewable Energy Contractors to the Distributed Energy Resources Programs at Hawaiian Electric. This page contains the latest tools and information regarding our renewable energy programs so that you can provide your customers with the most accurate information and services.
Newsletters & Other Program Resources
Here you'll find regular and timely updates, reminders and notifications about our renewable energy programs.
Contractor Newsletters
- February 2023 Newsletter (PDF)
- September 2022 Newsletter (PDF)
- April 2022 Newsletter (PDF)
- January 2022 Newsletter (PDF)
- October 2020 Newsletter (PDF)
- November 2019 Newsletter (PDF)
- August 2019 Newsletter (PDF)
- March 2019 Newsletter (PDF)
- November 2018 Newsletter (PDF)
- July 2018 Newsletter (PDF)
- June 2018 Newsletter (PDF)
- January 2018 Newsletter (PDF)
Updates
- 6/30/2021 - PUC approves Emergency Demand Response Program
- 6/18/2021 - EDRP / SDP Implementation Plan submission to PUC
- 12/4/2020 - DER Policies Status Update Filing
Stakeholder Meetings
- 3/9/2018 - Video of presentation | Video of Q&A session
Information Resources
Program Overview
Program | Status |
---|---|
Time-Of-Use (TOU) | Open for enrollment |
Customer Grid-Supply Plus (CGS Plus) |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Smart Export |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Customer Self Supply (CSS) |
Open for enrollment. View our How To Guide (PDF), Training Video, and Frequently Asked Questions for our Customer Interconnection Tool. |
Customer Grid Supply (CGS) | Program reached 25MW cap on 5/2016. Currently accepting new applications on space-available basis. |
Net Energy Metering (NEM) | Program closed to new applications 10/2015 |
Net Energy Metering Plus (NEM Plus) |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Amendments, including Battery Bonus |
Open for enrollment. View our How To Make An Amendment Guide (PDF) and apply online with our Customer Interconnection Tool. |
Battery Bonus for Solar Contractors
Hawaiian Electric is paying a cash incentive for residential and commercial customers on Oahu to add energy storage to an existing or new rooftop solar system. This one-time payment will help move Hawaii toward our 100% clean energy goal by 2045 and further reduce the chance that the closure of the AES coal-fired plant in September 2022 will result in service disruptions.
If you plan on installing a project capable of exporting more than 5 kilowatts at night, please email a completed Scheduled Dispatch Program (SDP) Agreement form to connect@HawaiianElectric.com to begin the application process. All Battery Bonus projects at validation require that the installer submit the Scheduled Dispatch Program (SDP) Agreement form and enable Volt-Watt inverter functionality for the life of the project.
Securing a building permit from the City & County Department of Planning and Permitting or proof of permit application is required as part of the application and will determine the final incentive amount.
Questions: connect@HawaiianElectric.com
Programs Nearing Capacity
Hawaiian Electric has informed the Public Utilities Commission that, based on conditionally approved applications as of November 2021, 90% of the capacity for the Customer Grid Supply Plus (CGS Plus) Program on Oahu is taken and the 75% threshold has been reached for Maui County and Hawaii Island. As of November 19, 2021 about 2.5 megawatts (MW) of capacity remains available for Oahu, 0.9 MW for Maui County and 2.1 MW for Hawaii Island.
For Smart Export, the 75% notification threshold has been reached on Maui County. Hawaii Island is at 70%, Maui County is at 83%, and Oahu is at 60% of capacity for each island based on conditionally approved applications.
Even after mandated island-by-island caps for CGS Plus, Smart Export and other programs are met, applications are still accepted and customers in queue will be admitted to the programs as space becomes available due to cancellations.
Read our November 22, 2021 notification letter to the PUC.
Approved Advanced Inverter List
We are currently working with inverter manufacturers to develop advanced inverter interconnection requirements. Click the button below to view our weekly updated list of qualified advanced inverter equipment for our Distributed Energy Resource programs.
February 14, 2020 update
Hawaiian Electric and Enphase Energy, Inc are working on an upgrade agreement regarding the replacement of legacy inverters through Enphase's Legacy Product Upgrade Program.
Subject to the terms and conditions of this agreement, Enphase's IQ7PD inverter model will be allowed for use in one-for-one warranty replacements of legacy M-series and S-series inverters. These replacements will need to be reviewed by Hawaiian Electric by way of submission of a DER Amendment form (PDF). The technical requirements will need to be agreed to when the upgrade agreement is finalized.
In the interim, customers with executed interconnection agreements who have already purchased and/or installed Enphase IQ7PD inverters from Enphase will be given conditional approval to interconnect upon the submission of a properly completed DER Amendment form reflecting the use of Enphase's IQ7PD inverters, which will (1) need to activate advanced inverter functions under Hawaiian Electric's Source Requirement Document V1.1 standard, except for the Volt/Var function, and (2) be validated through the normal interconnection review processes. Please work with these customers to submit DER Amendment forms documenting the applicable equipment changes. If you have questions, please email us at connect@hawaiianelectric.com.
Update Your Contact Information
If your contracting company's contact information has changed, please email us with the following so that we have your current contact information on file: Company Name, Point of Contact Name, Phone Number, Email Address, Mailing Address.
Oahu: connect@hawaiianelectric.com
Maui: connectmauicounty@hawaiianelectric.com
Big Island: connecthawaiiisland@hawaiianelectric.com
Recommended Certification / Training for Solar Installers
The Solar Energy industry has numerous avenues to achieve professional certification.
The most recognized for of industry certification is the North American Board of Certified Energy Practitioners (NABCEP). Please go to their website to find out how to apply at www.nabcep.org.
Some inverter manufacturers have their own training program for installation, and oftentimes these programs are offered for free. The HSEA works directly with these manufacturers so most of these programs will be posted on the HSEA website. To find out more about any solar relevant training programs, visit www.hsea.org. The training time for participation in these classes counts towards the credit hours required for the NABCEP exam.
Other training programs can be found through:
- Solar Training Institute Hawaii (STI). Visit their website at www.stisolarenergy.com
- Boots on the roof. Visit their website at www.bootsontheroof.com